Peacock is no longer working for us. The “chat assistant” on the app just forwards me to Peacock to subscribe. Any help would be appreciated. Related Topics ... We’ve been using the free Peacock account through Xfinity since the promotion started a few years ago. I’m not seeing anything in my Xfinity account as to where I can link them.To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.Tuesday, August 1st, 2023 1:33 PM. Closed. Peacock Premium Platinum Reward Not Working. Like many other customers, I have received the confirmation email for this reward but no activation button in Assistant or Banner is showing up. Question.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Yes! You can sign up and learn more about the available tiers of Peacock at peacocktv.com. What if I have issues with Peacock on my third-party device? Go to …Go to the Entertainment Management page on xfinity.com. Note: Make sure you’re signed in to your Xfinity account using your Xfinity ID and password. From this page, click on the Peacock tile. Click the Premium Plus tile, then click Update Cart. Review the changes to your account and terms and conditions. Click the checkbox to approve, then ...4 years ago. @Naja_711 wrote: Peacock won't load at all on my main X1 box, but it opens fine on the 2 extra TV boxes, so I am really baffled. I've done all the usual, unplug, restart, reset, and it just won't work on the main X1 box. use the voice remote "about". what is the rest of the line after STB version?Special Event Series Will Premiere Exclusively on Peacock in 2023 Alongside John Wick Movie TrilogyNEW YORK and SANTA MONICA, Calif., Aug. 15, 202... Special Event Series Will Prem...Peacock is a streaming service that offers a wide variety of content, from movies and TV shows to sports and news. With so much content available, it can be difficult to keep track...The package will provide a significantly discounted collection of Peacock, Netflix, and Apple TV+ regardless of which internet plan they subscribe to. Xfinity offers multiple internet products; its standard plans on the Xfinity Network and its newer NOW Internet packages for just $30 per month.Comcast is set to launch a streaming bundle combining its Peacock service with Netflix and Apple TV+, as the media and broadband company looks to retain …Xfinity Assistant Activate Now Link = Offer is not active. I have Peacock offer through plat rewards. I activated the Peacock reward, I received now redeem email. Clicked link to go to Xfinity Assistant where it tells me my subscription is ready. Click Activate Now link and it goes to a webpage that says offer is not active .We are aware of the Peacock Premium activation issues some of our customers have been experiencing and are working on a resolution as quickly as possible. While a permanent fix is being worked on, we encourage our customers to open the XFINITY Assistant and click the Sign In option. Once signed in, a banner should appear …I am having the exact same issue, I spoke with someone at xfinity multiple times, they said that they're working on it and they'll send an email when they have reactivated my peacock subscription. I was also advised not to accept the $2.99/month offer shown because they wont be able to correct that.Jul 24, 2023 · I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly. Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.Aug 8, 2023 · Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared. PeacockPeacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims that it still needs to be activated.When I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).A sk not for whom the bell tolls, Xfinity users, it tolls for your free access to Peacock.Ever since the service first launched in 2020, its parent company Comcast has given customers of its ...@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.Ticket [Edited: "Personal Information"]: I’m a Diamond customer and still unable to add the Peacock offer. I’ve contacted CS several times since June 26th and keep being told Xfinity is working to fix it. On 7/3 via chat with Simran (Ticket # CR [Edited: "Personal Information"]) he assured me I would be able to activate within 24 hrs.Dec 18, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.50% off Premium plan. 30% discount for new customers. Peacock TV for $0.99/mo. with a 12-month plan. 60% off and 3 first months for free. 40% discount + 2 months for free when subscribing for one ...One-time $15 activation fee per account. Limited to 3 devices. Currently, one device included with monthly Xfinity Internet service. Additional devices $5/mo. Pricing is subject to change. Taxes, fees and other applicable charges extra, and subject to change. All devices must be returned when service ends.Peacock is a streaming service that offers a wide variety of content for viewers to enjoy. With so many channels available, it can be hard to know which ones are worth watching. To...Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Please know that we are aware some customers are having an issue activating their Peacock Premium plan. We are actively working with Peacock and their technology partners to resolve the issue as quickly as possible. In the meantime, let us see if we can get that banner to populate on your end.After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Peacock is one of the cheaper big media streamers out there—that’s a fat check in the “good” column. The $5.99 a month Premium plan (with ads) gets you access to 80,000 hours of content, including …Story by David Satin. • 10mo • 3 min read. Peacock is Officially No Longer Free for All Xfinity Users; Who Still Gets Free Access, How to Get a Discount © Provided by The …Well, I do/did not - had peacock premium from xfinity and paid $5/month for ad-free, but they read it as premium plus on the account and xfinity only offers premium. That has got to be my problem! However, there was no place to cancel ad-free, so peacock did, but guess what -it DID NOT WORK!Xfinity Community Forum. TV. Channels and Programming. ... 1 Message. Monday, April 29th, 2024 7:59 PM. Peacock subscription not working. Hi, my free Peacock subscription will not activate.Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.Comcast Corp. will offer customers a streaming bundle that includes Apple TV+, Netflix and its own Peacock service as it tries to reduce subscriber churn, Chief …Comcast Corp. will offer customers a streaming bundle that includes Apple TV+, Netflix and its own Peacock service as it tries to reduce subscriber churn, Chief …To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of …@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.Jun 26, 2023 ... Yes. You can sign up for Peacock Premium between today (June 26) and August 25, 2023 at a discounted rate of $2.99 a month for 12 months. (The ...Gigabit customers were promised two free years of Peacock, but there is no way to activate this free service at the moment. This is NOT the same issue as the missing Peacock reward offer for Platinum/Diamond Rewards members. Some Gigabit customers aren't even Rewards members. So far none of the solutions suggested for Rewards members, …1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store. I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says: To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.In today’s fast-paced world, staying connected is crucial for productivity. Whether you’re a remote worker, a student, or simply someone who needs to access the internet on the go,...Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims that it still needs to be activated.Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.Peacock Premium (currently $5.99 per month) is no longer included at no additional cost for Xfinity X1 and Flex customers. However, you may be eligible for a new offer. Here are the new offers: Xfinity Internet customers who subscribe to Gigabit or Gigabit Plus speed service (applies to new and existing customers). Will receive …1K Messages. @mando0823, we’re aware some Xfinity Rewards, NOW TV and Gig customers are having difficulty activating their Peacock account. Please know we’re working to resolve this issue as quickly as possible. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Xfinity - Home of the 10G NetworkWhen I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).Aug 13, 2023 · 1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store. Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.Xfinity Flex is a personalized, 4K streaming device that is included free with Xfinity Internet and offers choice, control, flexibility, and thousands of free movies and shows. Flex customers can find Peacock movies and shows in the “New This Week” and “Free to Me” rows, as well as explore content via a “Trending Now on Peacock” row ...Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...Jul 24, 2023 · I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Jan 10, 2024 · 3 months ago. Hello, I am a Diamond rewards member who also signed up for Peacock Premium the other day. I had a subscription to Peacock Premium which ended the same day (cancelled the same day as I clicked on the offer). I did not receive an email yesterday so I clicked on the hyperlink to activate service and received the same message as the ... Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device. See which devices are compatible below. Note: The steps in this article are for …Xfinity - Home of the 10G NetworkFeb 13, 2023 ... Bill messages begin Feb. 13. Customers will be presented with discounted offer details within the Peacock app. NBCU has routinely spoken openly ...Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Listen. 1:00. Comcast Corp. will offer customers a streaming bundle that includes Apple TV+, Netflix and its own Peacock service as it tries to reduce subscriber …Jun 28, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. Maybe Comcast/Xfinity should give every customer that has Peacock Premium included, as my bill says, a $5.99 credit for every month that activation of Peacock Premium is not available. Maybe $6 a month times the thousands of affected customers would be enough to get Comcast/Xfinity to fix this issue. 0.Starting on June 26th, Peacock Premium offers will be available for Xfinity Gigabit+ Internet and select Xfinity Rewards customers (Platinum/Diamond). Offers will not be provided until then. You can review our Xfinity Rewards program by visiting our Xfinity Rewards – FAQs support page.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Xfinity - Home of the 10G NetworkHere's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the … If you purchased Peacock Premium through the Peacock app on X1, Xumo Stream Box or Flex (not using a promotion), you can upgrade your Peacock subscription to Peacock Premium Plus through your TV Box. Learn how to manage your Peacock subscription from your TV Box. For the past three years, one perk of being a Comcast Xfinity subscriber was a free subscription to Peacock, NBC’s streaming service. That ended Monday, when Comcast began a new policy — which ...Watch the ESPN App on Xfinity X1 and Flex. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab.Feb 11, 2023 ... #BREAKING: Comcast will stop offering Peacock Premium for free to new Xfinity X1 and Flex customers in early April; existing X1 and Flex ...Official Employee. •. 1.1K Messages. 9 months ago. Hi there @cgl102770, thank you so much for reaching out to us today about the Peacock offer concerns you have. You are in the right place, and we are happy to assist you if you still have concerns or any issues trying to redeem the Peacock offers. 0.
I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing.... Kroger lake charles
Help Center. Getting Started. If I am getting Peacock as part of my Xfinity subscription, can I only watch Peacock on my set top box? For eligible Xfinity customers, you can link …Help Center. Getting Started. If I am getting Peacock as part of my Xfinity subscription, can I only watch Peacock on my set top box? For eligible Xfinity customers, you can link …For the past three years, one perk of being a Comcast Xfinity subscriber was a free subscription to Peacock, NBC’s streaming service. That ended Monday, when Comcast began a new policy — which ...Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Special Event Series Will Premiere Exclusively on Peacock in 2023 Alongside John Wick Movie TrilogyNEW YORK and SANTA MONICA, Calif., Aug. 15, 202... Special Event Series Will Prem...Xfinity Comcast is one of the leading providers of cable, internet, and phone services in the United States. With a wide range of products and services, Xfinity Comcast can provide...If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock …It's been over a month and I've been trying to get my peacock premium activated. I contacted xfinity multiple times and they keep going in circles. I am a gig user and was told I would receive an activation email. Never happened. I was told I would see a banner on the rewards page. Didn't happen. Was told to click on assistant and would …The way Comcast has handled Peacock is a nightmare. Formerly, I took advantage of Xfinity's discounted access to Peacock. This gave all Xfinity customers (I think) free access to Peacock Premium, the ad-supported tier. I paid $5 extra a month to Comcast to subscribe to Peacock Premium Plus, and ad-free tier..